- OperatorGBL Solutions N.V.
- Established2024
- Game Library3,000+ titles, 120+ providers
- Support24/7 live chat
How to get in touch
To contact Winshark Casino by email, write to support@winshark-casino.wtf. Please use the email address linked to your account where possible, so the support team can identify your request more easily. Do not include your password, full payment card details or other sensitive security information in your message.
You can contact support about matters such as:
- Account access, profile details and verification questions
- Deposits, withdrawals and payment-related concerns
- Questions about bonus terms and wagering requirements
- Technical problems, error messages or website issues
- Responsible gambling requests, including help with account controls
To help us review your request faster, include your account email address or username, a short description of the issue and any relevant screenshots. If you are reporting a technical problem, explain what happened, which device or browser you used and whether the issue can be repeated. Please avoid sending duplicate messages, as this may slow down the review.
Support usually replies within 24 hours, although response times can vary depending on the nature and complexity of your request. Please check your inbox and spam or junk folder for our reply. For responsible gambling concerns, contact support as soon as possible so your request can be reviewed appropriately.
